Customer Service Representative German or French - Tilburg

vacancy #8358
Customer Service Representative German or French

Tilburg

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In this role you have a high sense of responsibility.

- From the first moment you are responsible for entering the orders in an accurate way.
- You will call and follow up your customers concerning the orders and claims.
- Communication is key, you will keep your colleagues up to date concerning pending situations and possible adjustments.
- You will be keeping the overview and you will put every contact moment accurately in the system.
- You will support your colleagues from the sales department in order to optimize the process.
- You will be responsible for sending the invoices.

Company

The company is dynamic, inspiring and sustainable.
You will be part of a young international team, which consists of energetic people who will do everything for the team. The company looks at situations and projects from different perspectives. There is a lot of space for own opinion. Furthermore they fully support you in order to optimize your performance and motivation.
Eventually you will be guided in a very professional way.

Requirements

You are entrepreneurial, you are a go getter and a team player.
We hope you recognize yourself in the following requirements:

- 2 years experience in the field of customer service
- German / French near native
- Good command of Dutch and English is an advantage
- Enthusiastic
- Good knowledge of MS office
- Experience in Sap is an advantage
- Fulltime available

What we offer

This company cares about their employees and wants to grow with you.
You will get the opportunity to develop yourself in an international environment. They offer a salary between 2000-2500 euro per month, based on experience. You will be a part of the team where you both will add value towards the company and the environment.

Interested?

  • Call Basar Öztürk +31 (0)88 6 488 994.
  • Send us an app,
  • or click here

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Do you still want to apply for Customer Service Representative German or French? Please contact Basar Öztürk +31 (0)88 6 488 994 and mention vacancynumber #8358.

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Frequently asked questions

by candidates

As a candidate, what can I expect from Keser?

You can expect all kinds of clichés from us – openness, transparency, honesty and so on.

Moreover, you can expect us to really listen to you. That we talk to you. That we do not just consider what is best for our contractor, but just as well what is best for you.

Because the more people we help finding a job in which they really flourish, the better we flourish in the long run.

So, expect us to be honest with you – meaning that we will always tell you what you need to hear and not what you like to hear. Expect us to be your sparring-partner, that we challenge you and that we will not hesitate to ask follow-up questions, so that we know who we are dealing with.

Conversely, we expect something from you. Other than the clichés – your openness, honesty and reliability – we expect a certain degree of dedication from you. Commitment.

Key word in cooperation should be reciprocity. The better you fulfil your role as a candidate, the more you tell us about yourself. And the better you communicate with us, the better we will be able to help you obtain that one perfect job.

Does Keser charge money for my application?

No. Applying, registering, being invited to an interview, being introduced to a contractor, the actual interview – everything up to and including signing your employment contract will not cost you, as a candidate, a thing. At most it will cost you a few MBs – if you apply via your smartphone, that is.

But how is it that Keser makes money? Is there a catch? No, no catch. It is actually very simple: our activities are paid for by the contractor. Therefore you can rest assured that applying is free of charge at all times. So what are you waiting for?

Why shouldn’t I just apply directly to an employer?

The real question is: why would you do that? We have summed up a number of advantages of applying via Keser:

  1. Because you do not know the employer. When you apply via Keser, you are sure that you are dealing with a proper, reliable employer, and that the two of you are well-matched.
  2. Because the employer does not know you. Employers benefit from placing job openings at Keser, since our 16 years’ experience has proven to them that we come up with proper, suitable candidates only. We make sure that your CV will receive attention. In short, your chances are better when you apply via Keser, because you benefit from our reliability and track record.
  3. Because we are able to prepare you in a goal-oriented way. We know the employer and we know you. That way we know exactly how you can prepare yourself for the selection procedure. What it is that you should pay attention to, or what it is that you could emphasize during an interview – but also what you can expect; who are you up against? What kind of person is that? This type of information will provide a much stronger starting point than if you were to apply to an employer directly.
  4. Because it is free. Better still, by applying via Keser you will gain a considerable amount of time, as we will do much of the work for you and because you will only find serious job openings, which prevents you from wasting time on pointless applications. We will separate the wheat from the chaff for you. The only thing you have to do is … be yourself.
  5. Because also after the selection procedure Keser will come in useful. We will, for example, keep track of your progress, we can agree to find refresher courses for you to keep on stimulating your personal growth and every now and then we just ask you how you are doing.

How long does it take before I hear back from Keser about my application?

When you apply, you will automatically receive confirmation from one of the Keser recruitment consultants right away. From that point onwards he or she will be your dedicated contact person. (Curious to know who that could be? Meet our team)

Normally you will receive a personal reaction from him or her within two working days. You will hear from us in any case – whether you are invited to an interview or not.

Generally, unsolicited applications are dealt with in 5 working days.

I currently have a job. Will my employer know that I am looking for another job?

Keser will never release candidate information. Your current employer therefore will hear neither from us, nor from our contractors, that you are applying, because we always request your approval before we pass on your information to a contractor.

We guarantee one hundred percent discretion.

What kind of job openings can I expect from Keser?

The kind that you find in our list of jobs. Generally this concerns positions in Customer Service & Order Management, Sales Support, Logistics & Supply Chain and International Credit Control. In these positions multilingualism and a higher professional or a university level education are advantages, not requirements.

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