German Customer Service Representative - Utrecht

vacancy #6991
German Customer Service Representative



As a German Customer Service Representative you are part of an international team and responsible for various activities which ensure customer satisfaction and efficiency in the order processing.

- First point of contact for customers, sales representatives and distributors
- Order entry (manual or via EDI)
- Manage the entire order process and returned goods procedure
- Manage shipments and collaborate with shipping partners and warehouse
- Cooperate with planning to ensure accurate information to customers
- Take on complaints and undertake the right action to solve every issue
- Perform data entry database maintenance in several software applications
- Prepare reports


This company is an international manufacturer for the health industry. At the international head office in the area of Utrecht, the Customer Service Department is responsible for all customer-oriented support activities for global clients. In order to strengthen this department, we are immediately looking for a German speaking stress-resistant colleague.


For this full time position als German Customer Service Representative, our client sets the following requirements:

- Education at Bachelor’s level
- A minimum of 2 years Customer Service/ Supply Chain experience
- Fluent in German on a native level and English
- Selfstarter and problem solving attitude
- Able to prioritize and very stress resistant
- Attention to detail, accurate
- Good Excel skills and ERP experience preferred
- Within 45 minutes travel distance from Houten/Utrecht, the Netherlands. Relocation is not an option!

What we offer

You will be part of an international and ambitious team. You will have the opportunity to develop yourself while you are encouraged to actively provide ideas for improvement. In addition, our client offers favourable working conditions.


  • Call Marie-Jeanne Hillenaar +31 (0)88 6 488 996.
  • Stuur ons een appje,Add 06-21869298 on your mobile to talk to us on WhatsApp.
  • or click here

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